Access Welcome Guide
at Great National Hotel Ballina
Inclusive Hospitality Along the Wild Atlantic Way
A Warm Welcome!
At Great National Hotel Ballina, we are committed to providing a warm, welcoming, and inclusive experience for every guest who visits us.
This Access Welcome Guide has been created to provide practical information and inspiration to help you get the very best from your stay while exploring the beautiful surroundings of Ballina, North Mayo, and the Wild Atlantic Way.
At Great National Hotel Ballina, we want every guest to feel comfortable, relaxed, and truly at home from the moment they arrive. Whether you are enjoying quality dining in McShane’s Bar & Bistro, relaxing in our spacious public areas, unwinding in our leisure centre and swimming pool, attending a wedding or event, or exploring nearby attractions such as Belleek Woods and the River Moy, our team are dedicated to ensuring your stay is enjoyable and memorable.
Our hotel combines modern comfort with genuine Mayo hospitality, creating a welcoming atmosphere for leisure guests, families, couples, business travellers, groups, and visitors with additional access requirements.
We are especially committed to ensuring that our hotel is accessible and inclusive for a wide range of visitors. This Access Welcome Guide has been developed to help you plan your stay and understand the accessibility features, facilities, and services available throughout the hotel.
Our dedicated team pride themselves on delivering exceptional service with warmth, friendliness, professionalism, and understanding. We continually review and improve our facilities and guest experience to ensure that all guests can enjoy their visit with confidence and comfort.
If your individual access needs are not covered within this guide, please contact our team directly before your stay and we will be delighted to assist wherever possible.
Telephone: +353 (0)96 23600
Email: reservations@hotelballina.ie
Website: www.hotelballina.ie
We look forward to welcoming you to Great National Hotel Ballina and sharing the warmth and hospitality that make our hotel such a special place to stay.
Stephen Clarke
General Manager
Great National Hotel Ballina
Contact Information
To speak with a member of our friendly team, please contact us using the details below.
Telephone: +353 (0)96 23600
Email: reservations@hotelballina.ie
Website: www.hotelballina.ie
Address
Great National Hotel Ballina
Dublin Road
Ballina
Co. Mayo
F26 X5P3
Social Media – Facebook & Instagram: @hotelballina
Getting Here
By Car
- If travelling by Sat Nav, our Eircode is F26 X5P3
- The hotel is located on the N26 Dublin Road, approximately 3km from Ballina town centre
- Complimentary onsite parking is available
- Accessible parking spaces are located close to the main entrance
By Train
- The nearest railway station is Ballina Railway Station, approximately 3km from the hotel
- Irish Rail assistance services are available for guests requiring mobility assistance
- Taxi services are available from the station to the hotel
By Bus
- Ballina is serviced by Bus Éireann routes connecting Dublin, Galway, Castlebar, Sligo and surrounding areas
- Bus stops are located within close proximity to the hotel
By Taxi
- Reception will be happy to assist guests with arranging local taxi services, including accessible transport options where available.
Nearest Airport
- Ireland West Airport is approximately 40 minutes from us here at Great National Hotel Ballina.
Key Accessibility Features
We want Great National Hotel Ballina to feel like your home away from home and offer a range of accessibility features to support your stay.
Information
Accessibility Information
Accessibility information regarding the hotel, public areas, bedrooms, leisure facilities, and dining spaces is available upon request.
Large Print Information
Large print versions of the following can be provided upon request:
- Menus
- Hotel information
- Safety procedures
- Accessibility information
Floorplans
Floorplans and guidance regarding accessible routes and facilities can be provided where available.
Services
Disability Awareness Training
Our team receive ongoing customer service and disability awareness training.
24-Hour Guest Assistance
Reception assistance is available 24 hours a day.
Personal Emergency Evacuation Plans
Personal Emergency Evacuation Plans (PEEPs) can be arranged for guests requiring additional support.
Familiarisation Visits
Guests are welcome to arrange familiarisation visits prior to booking.
Assistance Dogs
Registered assistance dogs are welcome throughout the hotel.
Facilities and Equipment
Leisure Centre
The hotel leisure centre includes:
- Swimming pool
- Sauna
- Steam room
- Gymnasium
Accessible changing facilities are available.
Accessible Public Toilets
Accessible public toilets are available within the ground floor public areas.
Lift Access
Lift access is available to accommodation floors.
Spacious Public Areas
The hotel features spacious lobby, lounge, restaurant, and circulation areas to support guest comfort and accessibility.
Hearing Assistance
Reception staff are available to assist guests with hearing or communication requirements wherever possible.
Access
Parking
Accessible Parking
Designated accessible parking spaces are located close to the hotel entrance.
Step-Free Route
There is a step-free route from accessible parking spaces to the hotel entrance.
Building Entrance
Main Entrance
The main entrance offers:
- Step-free access
- Wide access doors
- Accessible reception area
- Assistance available upon request
Access to Public Areas
Step-free access is available to:
- Reception
- Lobby areas
- Restaurant
- Bar
- Meeting rooms
- Leisure facilities
- Accessible public toilets
Lift access is available to bedroom floors.
Restaurant, Dining Room & Bar
Accessible Dining
Accessible dining facilities are available throughout the hotel.
Table Service
Table service is available throughout restaurant and bar areas.
Dietary Requirements Catered For
We cater for a variety of dietary requirements including:
- Gluten Free
- Vegetarian
- Vegan
- Dairy Free
Guests are encouraged to advise staff of dietary requirements in advance where possible.
Quieter Seating Areas
Where possible, quieter seating areas can be arranged upon request.
Bedrooms & Bathrooms – General
Ground Floor Bedrooms
Ground floor bedroom options may be available upon request.
Accessible Bedroom Features
Selected bedrooms offer:
- Walk-in shower facilities
- Wider access spaces
- Accessible bathroom layouts
- Additional support features where applicable
Additional Facilities
Additional pillows, seating adjustments, and support requests may be accommodated where possible.
Fridge Availability
A fridge may be provided on request for medication storage where available.
Wheelchair Accessible Bedrooms & Bathrooms
Great National Hotel Ballina offers wheelchair accessible accommodation designed to support guests with mobility requirements.
Features may include:
- Step-free access
- Wider doorways
- Accessible bathroom layouts
- Grab rails
- Roll-in shower access where applicable
- Accessible circulation space
Guests are encouraged to contact the hotel directly prior to booking to discuss individual requirements and suitable room configurations.
Shower Facilities
Accessible bathrooms may include:
- Roll-in shower access
- Grab rails
- Shower seating
- Emergency assistance alarms
Additional Assistance
Furniture arrangements and additional support requests may be accommodated where possible.
Gallery of Images
We understand how important it is to become familiar with accessible facilities before visiting.
Accessible Destination Highlights
Great National Hotel Ballina is ideally located to explore many accessible and inclusive attractions throughout Ballina and North Mayo.
These include:
Belleek Woods
Beautiful woodland walks and riverside scenery.
River Moy
One of Ireland’s most famous salmon rivers with scenic viewpoints and walkways.
Jackie Clarke Collection
Museum and heritage attraction located in Ballina.
Downpatrick Head
Spectacular Wild Atlantic Way coastal scenery.
Wild Atlantic Way
Accessible scenic driving routes and coastal experiences throughout Mayo.
If you would like assistance planning your itinerary during your stay, our team will be happy to help.
Testimonials – What Our Guests Tell Us
We are committed to providing an outstanding guest experience and always value guest feedback.
Here are just a few comments from recent visitors:
“Our stay was extremely comfortable and the staff were exceptionally helpful throughout our visit.”
“The accessible facilities and spacious layout made a huge difference and allowed us to relax and enjoy our stay.
“Friendly staff, excellent food, and easy access throughout the hotel. We look forward to returning again.”
“The leisure facilities and spacious public areas created a very relaxing environment during our visit.”
We are continually reviewing and improving our guest experience and accessibility offering.
We welcome your feedback.
If you have any questions or suggestions regarding accessibility at Great National Hotel Ballina, please contact us:
Telephone: +353 (0)96 23600
Email: reservations@hotelballina.ie
Website: www.hotelballina.ie
This Access Welcome Guide was produced for Great National Hotel Ballina and will be reviewed and updated regularly.