We enjoyed a lovely relaxing weekend in your hotel. The staff were very friendly welcoming and helpful. We would go back in the future.
Lovely stay. Lady on reception was very professional and friendly. The room was big and clean. The corridor outside our room was a little noisey would be the only issue we had. Breakfast was perfect and again the staff were all friendly and helpful.
nice hotel,very friendly staff,good location on the edge of town
overall very good
Nice hotel, very friendly and accommodating staff, nothing too much trouble for them. Breakfast was very nice and well presented.
Booked a night away and dinner recently for my mum and her partner. They thoroughly enjoyed their stay and have nothing but good things to say about the hotel. Food was fabulous, especially the breakfast and they said that the staff were amazing. Thank you for making their stay so enjoyable!
Had a brilliant 3 night stay. Great value, spacious comfortable room easily accommodated us 2 adults 2 children 1 infant :-)
Pool and facilities excellent - kids loved having pool on site and we made great use swimming twice a day.
Food in 'mcshanes' was really delicious.
Breakfast again fantastic.
Staff all friendly and helpful. Kevin seemed really nice guy, nice way with the kids.
Only one small negative - no rose wine for sale in the bar, not good when that's your favourite drink and don't like any other wines etc..
I have great confidence this issue will be rectified before I return on my next visit!!
5 stars !!!!
Lovely clean hotel, staff are very welcoming and very helpful, especially Sharon and Lisa in the restaurant, very diligent at their job and extremely helpful.The leisure facilities are great and nice and relaxing.Food is lovely in bar and also serve a lovely breakfast.Overall always enjoy staying at this hotel and would highly recommend, great for a relaxing break /family break.
lovely hotel, great food and very friendly and helpful staff. Will be staying again.
Great hotel ,lovely big bedroom very clean. Staff very helpful and pleasant. Would recommend it and will definetly stay again soon
An very nice hotel, food very nice, rooms comfortable, staff friendly and helpful, what more could you ask for.
Hi we had a lovely 3 nights away in a triple room. The food is good, the staff were very helpful except for the lady who checked us in. She was eating a sweet and did not look in my direction. There was a wedding show on when we arrived and maybe that is why ???? The decor needs refreshing and having our meal in a bar is not ideal. I would stay again as the price was amazing and great value for money.
The triple room was small. The tv remote was broken and some of the lights were broken. Little things need to be fixed and it would be great
Great value. Good food. Good service and overall v good experience... will return but next time will bring the kids.... liked the family friendly environment....
stayed in junior suite was out of this world. the room was just amazing. The hotel was amazing inside. the only down fall's for us in the hotel was the heat of the room was very hard to sleep and when we wanted to go for dinner on the Saturday night the bar/ restaurant was full of people so we couldn't go in for food or a drink, we felt very uncomfortable so we just went in to town of Ballina. Because we had to do this we were unable to have a few social drinks because we were driving and hotel is 5 minutes from the town.
These were the only down fall for us, we really wanted to have a relaxing even in the hotel but we couldn't. Its a pity you dont have bar and restaurant separate.
breakfast was lovely and we had a dinner package which we used Friday night and the dinner was lovely too. The spa looked lovely but unfortunately didn't get to use it because it was booked out really wanted to have a treatment done. Staff was lovely too us as well. loads of parking facilities. If staying in this hotel would recommend junior suite
great service would def stay again. friendly and helpful staff. good leisure facilities - if we had one fault it would be that in our opinion mattress was soft and we prefer a harder mattress.!!
is was our third stay at your hotel everything just great only breakfast not as good as first time sausages slightly undercooked for our taste will see you in summer please god many thanks